Our team
Your team, including a dedicated Patient Access Manager and Nurse Navigator, will be there to answer your questions and offer you personalized support.
Alyssa
Patient Access Management Team Member
Patient Access Managers
When you enroll in Madrigal Patient Support®, your dedicated Patient Access Manager will reach out to you to explain how we can help. Your Patient Access Manager will help you understand your insurance coverage and explore financial assistance options. Your Patient Access Manager will also coordinate with your specialty pharmacy to deliver your medication straight to your home address.
If you have questions about the specialty pharmacy process or their communication, your Patient Access Manager is ready to help.
Your Patient Access Manager can help with:
Navigating Madrigal Patient Support programs and resources
Understanding your insurance coverage
Exploring financial assistance options
Knowing what to expect with the specialty pharmacy process
Hasan
Nurse Navigator Team Member
Nurse Navigators
Our Nurse Navigators provide support and education throughout your treatment journey. They can answer questions, check in when you prefer, and help you feel confident and informed every step of the way.
Nurse Navigators can help with:
Telephone nursing support
Education and resources to help you learn about MASH with liver scarring*
*Moderate to advanced liver scarring (fibrosis) without cirrhosis
Reminders and tools to help you stay on track with treatment
Tips to manage symptoms and know when to reach out to your doctor
Madrigal Patient Support played a crucial role when I started Rezdiffra® (resmetirom). They checked in with me regularly and provided helpful resources for accessing the medication, and they helped me with the cost. That kind of support gives peace of mind.
Mary Rezdiffra Real Voices™ Ambassador
Patient Ambassadors are sponsored by Madrigal Pharmaceuticals.
Frequently asked questions
When you join Madrigal Patient Support, you’ll be paired with a dedicated Patient Access Manager, your main point of contact. They can help with enrollment, insurance questions, and financial assistance. If you need education about your condition or medicine, your Patient Access Manager can help with enrollment, insurance questions, and exploring financial assistance options.
When you are enrolled into the program, your Patient Access Manager will reach out to you via telephone to welcome you. You can expect a call within a few days of your enrollment. If you have any questions, you can always call Madrigal Patient Support at 1-877-219-7770, Monday – Friday, 8 AM – 8 PM ET.
Yes, we have Patient Access Managers who speak Spanish, and we also offer support in multiple other languages. Please call Madrigal Patient Support at 1-877-219-7770, Monday – Friday, 8 AM – 8 PM ET, and let us know your language preference.
You’ll get a call from your specialty pharmacy or Madrigal Patient Support to schedule your delivery. Be sure to answer the call to avoid delays.
Most patients typically receive their medication within about 30 days.
Your Nurse Navigator specializes in gastroenterology and hepatology. They can provide education about your condition and treatment if you are prescribed Rezdiffra® (resmetirom).
Your healthcare provider is the best source of information about your treatment and your health.
Our Nurse Navigator team can provide education about your condition and your prescribed medication. Your Nurse Navigator can explaing how it works, what to expect, and answer questions you may have.
Please let our team know if you would prefer to connect with a Spanish-speaking Nurse Navigator.
Keep in mind: Your healthcare provider is the best source of information about your treatment and your health.
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Our support begins when you sign up
At no cost to you.