Our support team
Helping you support your patients taking Rezdiffra™ (resmetirom)
Our team at Madrigal Patient Support is here for you and your patients. Once you enroll your patient, your patient’s dedicated Case Manager will reach out to your office.
To ensure everything progresses smoothly, you may also hear from other members of the team along the way.
Dedicated Case Managers
Case Managers are available to ensure seamless coordination between your office and dispensing partners to deliver medication to patients with minimal disruptions.
For your office: Your dedicated Case Manager conducts benefits investigations, provides prior authorization (PA) and pharmacy triaging support.
For your patients: Their dedicated Case Manager will guide your patients through every step from verifying coverage and navigating financial assistance options to treatment initiation and adherence with a Nurse Navigator.
Case Managers can help:
-
- Conduct benefits investigations to determine coverage
-
- Provide prior authorization (PA) and pharmacy triaging
Access Reimbursement Managers (ARMs)
Madrigal Patient Support offers Access Reimbursement Managers (ARMs). These field-based subject matter experts can support access to Rezdiffra and advise on local payer policies.
ARMs are available to provide proactive education about the Rezdiffra fulfillment process, financial assistance options, payer policies and Madrigal Patient Support.
ARMs can help you understand:
- Patient access to Rezdiffra
- Financial assistance options
- Local payer policies
Nurse Navigators
Nurse Navigators provide disease and treatment education to patients who are prescribed Rezdiffra.
Nurse Navigators can help your patients with:
- Education about MASH with liver scarring*
- Support and education about taking Rezdiffra
- Adherence to help patients stay with Rezdiffra as prescribed
*Moderate to advanced liver scarring (fibrosis) without cirrhosis
Questions?
Call us at 1-877-219-7770
Monday – Friday, 8 AM – 8 PM ET