Get your patients started
Actor portrayal
You’ve prescribed Rezdiffra, now let us help take it the next step.
We understand your office is busy, and we value your time—Madrigal Patient Support is here to support you every step of the way.
STEP 1
Send the prescription
If you are familiar with the specialty drug fulfillment process, you can submit a prescription directly to one of the following specialty pharmacies. If not, you may send it to Madrigal Patient Support, where we can assess your patient’s insurance coverage, eligibility for financial assistance, and help coordinate triaging to the payer-mandated or in-network specialty pharmacy.
| SPECIALTY PHARMACY | PHONE | FAX |
|---|---|---|
| AcariaHealth | 1-800-511-5144 | 1-877-541-1503 |
| Accredo | 1-800-803-2523 | 1-833-412-0621 |
| Amber | 1-888-370-1724 | 1-877-645-7514 |
| Centerwell | 1-800-486-2668 | 1-877-405-7940 |
| CVS Specialty | 1-800-284-5071 | 1-877-408-9743 |
| Optum | 1-855-427-4682 | 1-844-232-7205 |
| Walgreens Specialty | 1-855-244-2555 | 1-888-570-4700 |
STEP 2
Case Manager welcome
If enrolled in Madrigal Patient Support, your patient’s dedicated Case Manager will guide them through every step, from enrollment to treatment adherence. They will coordinate with your office, your patient, and the specialty pharmacy to ensure a smooth process.
STEP 3
Benefits investigation and prior authorization support
Madrigal Patient Support will conduct an insurance benefits verification and assess financial assistance options based on your patient’s insurance and eligibility. Our team will also provide your office with prior authorization and/or denial support.
If you choose to work directly with a specialty pharmacy, they will assist in coordinating prior authorization completion.
Download the Prior Authorization Checklist
STEP 4
Prescription delivery
The specialty pharmacy will contact your patient to confirm delivery details. Please remind your patient to answer the call from the pharmacy. Depending on their insurance coverage, your patient will typically receive their initial prescription to their home within 30–45 days.
STEP 5
Refill coordination
The specialty pharmacy will contact your patient monthly to assist with prescription refills. Please remind your patient to expect and answer these calls.
Questions?
Call us at 1-877-219-7770
Monday – Friday, 8 AM – 8 PM ET